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Bound their permissions.

Report edition: 22 October 2026 · PDF page 24

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Match tool access, data visibility and spending authority to the task. Require approval for consequential actions and retain useful logs. A well-written instruction is valuable, but permissions and application controls must enforce the boundary.

Check: confirm an agent cannot read another customer’s data or perform an action beyond its delegated scope.

What does this mean for your business?

Use the Cyber Health Review to turn the research into priorities for your own operating model.

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